Good listener, patient in stressful situations and genuine in desire to resolve issues. #IPIC NORTH MIAMI SHOWTIMES PROFESSIONAL#Solid communication skills, solid executive presence, self-confidence, and professional maturity.Solid judgment, decision making, and conflict resolution skills with guests, staff, and peers.Track record of success with bias for action, high energy level and desire to succeed.Degree recommended in Business Administration or Hospitality Management. Progressive growth from hands-on, frontline roles to supervision preferred. At least 2 years of experience in large, complex operation with strong focus on food and beverage program, hospitality, and brand management.All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Record showing you are fully vaccinated must be provided. NY location only: COVID-19 vaccination required.Position will require frequent standing, bending/kneeling, lifting and carrying up to 50lbs.Vista HotSchedules Proficiency includes but is not limited to Creating Templates, Modifying Schedules, Approving and Posting Schedules, sending messages, posting broadcast messages, navigating the HotSchedules Mobile app, locating and dissecting the labor proforma, locating the Daily Roster Report, locating and navigating the Digital Log Book.Tripleseat Proficiency includes but is not limited to Locating BEO's and printing, locating contracts and printing, and accessing the account manager.Vista F&B Point of Sale Proficiency includes but is not limited to Creating tabs, ringing up items, modifying items, comping, voiding & refunding, processing payment, splitting payment, closing tabs, ringing in a BEO, adding gratuity, processing tips on a CC and GC, ringing in deposit payment, redeeming a deposit.Pulling reports on revenue, cash handling, receipts, and for running EOW and EOM. Vista Back Office Proficiency includes but is not limited to Auditing a teammates POS Usage, Credit Card Research, Writing Grids and changing status' in Showtime Manager.Vista Ticketing Point of Sale Proficiency includes but is not limited to Ringing up Tickets, comping tickets, swapping tickets, refunding tickets, creating and refunding memberships, selling special tickets, selling and redeeming paper Marketing and Re-Admit Passes, selling gift cards, redeeming points.Secure Access to the safe room and safe.Health Department Evaluation Scores received are 95% or higher when completed on shift.Cash Handling system in place and adhered to on shift.Work closely with assigned department Manager to ensure all teammates pass quarterly certifications with a 95% or higher.Ensure timely reporting of guest injuries to the HR Department and Corporate. #IPIC NORTH MIAMI SHOWTIMES MOD#
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